The Administrative Organization of a Travel Enterprise
1. The Process of Establishing a Successful Travel Enterprise. The Collaboration of the Various Departments and Travel Services.
         
1. Tourism and the new economy.
2. Definition of tourism.
3. Acquaintance of the trainee with the work environment and with the
organization of a travel enterprise.
4. Presentation of the travel agency, technical equipment, distribution of work in various departments e.g. reservations, airfare tickets, and information.
5. Incoming tourism.
6. Outgoing tourism.
7. Hotel reservations. Domestic and abroad reservations.
8. Cargo (transportation of merchandise).
9. Accounting department and work transactions.
10. Travel Insurance.
   
             
                             
2. Incoming Tourism
 
Considerations of the components of incoming tourism. The collaboration of the traveling packages developer and the local travel representative.
  • Negotiation and confirmation of hotel prices of the local country.
  • Negotiation and confirmation of transportation costs for tourists.
  • Negotiation and confirmation of restaurant prices for guests’ meals.
  • Introduction of the travel services offered.
  • Accounting cost of entire travel package.
  • Development of a variety of travel packages that reflect the different interests of the tourists.
   
     
           
Targeted tourism based on interest.
  • Archeological Tours
  • Ecclesiastical Tourism
  • Environmental Tours
  • Marine Tourism
  • Walking Tours
  • Agro-tourism
  • Sports Tourism
  • Artistic Tourism
             
Offered services for incoming tourism.
             
 
  • Marketability for incoming tourism.
  • What is a traveling package developer?
  • Development and presentation of a tourist kiosk.
  • Terms of travel contracts.
  • Search the Internet to acquire affiliates and establish connections with other travel organizations.
  • Organization of travel packages.
  • Evaluation of traveling package cost.
  • Informational booklets of travel organizer and advertising.
  • Welcome guests and provide necessary information
  • Educating guests about their travel.
  • Transaction of program and points of follow-up.
  • Travel guide and duties.
  • Duties of group leader.
  • Hotel and relative correspondence.
  • Hotel contracts.
  • Handle and deal with complains.
  • Rules of travel package.
  • Travel insurance.
  • After final sales, check offered services.
           
3. Outgoing Tourism
  • Confirm local travel representative in the various forecasted tourist destinations.
  • Agreement of collaboration.
  • Introduction of outgoing travel package.
  • Familiarization of hotels abroad.
  • Knowledge of offered travel services.
  • Evaluate cost of travel package.
  • Presentation of advertising material in tourism fares.
  • Present travel package information to travel agencies or resellers.
  • Decoration of tourist kiosk at travel fares.
  • Methods of selling travel packages at the travel agency.
  • Travel package sales through the phone.
  • Sales of travel packages through other local travel agents.
  • Regulations of travel packages.
  • Dealing with possible complains.
  • Travel Insurance.
  • After finalized sales, check for offered services.
  • Professional manners required in the travel industry.
           
In the training seminar we provide illustrations from films, transparencies, and advertising booklets of incoming and outgoing tourism and there is always a carried out discussion.